Authored and structured an internal manual detailing Numerica Credit Union’s Recognition & Rewards Program, used across departments to guide employees on peer recognition and incentive utilization. Ensured clarity and usability, aligning content with company culture and employee engagement strategies. 

Developed a step-by-step instructional guide for college professors on integrating W.W. Norton textbooks into Canvas. Refined content for clarity and usability, ensuring seamless course material migration. Received positive faculty feedback on the guide’s effectiveness. 

Composed a grant proposal for WaFd Bank, securing funding for drowning prevention initiatives. Partnered with Cheney Parks & Recreation to craft a compelling case, aligning funding objectives with community safety needs. 

Revised the AUAP Guidebook in collaboration with EWU Global, ensuring compliance with current policies and regulations for international exchange students. Incorporated stakeholder feedback to enhance clarity, accessibility, and usability. 

Designed and narrated an instructional video on colon usage in English grammar, covering practical applications and writing clarity. Developed the script, storyboard, and presentation using Microsoft Clipchamp, Open Broadcaster Software, and Google Slides, integrating visual examples for enhanced comprehension.